Live Webcast Information & Support

Please review the guidance below to ensure a smooth and successful webcast experience.

Tip: Please sign in at least 10 minutes before the scheduled start time to confirm your connection, test your audio, and avoid missing important information.

Accessing the Live Webcast

  • • Log in using your professional contact information.
  • • Attendance time may be tracked for CPD or continuing education requirements. Please ensure your details are entered accurately.
  • • If you experience any issues accessing the webcast, contact Postel Video Support at info@postelvideo.com.
  • • If you cannot hear audio, check that:
    • Your speakers or headset are connected and powered on.
    • Your system audio is not muted.
    • Your volume is turned up both on your device and in the player.

If the Live Webcast Is Interrupted

If the stream freezes, stops, or becomes unstable, please try the following:

  • Close all non-essential browsers, tabs, and applications.
  • Leave only the webcast window open.
  • Refresh the browser if needed.

Program Materials

If program materials are available, they will be accessible on the day of the event. Click the “Download Materials” button to retrieve slides or supporting documents.

Questions During the Webcast (Q&A)

Use the “Type Your Question” field located below the video window to submit questions during the live webcast. Your questions will be forwarded to the event team onsite.

Please do not use the Q&A panel for technical issues. For support, use the contact information below.

Technical Support

If you require assistance before or during the webcast, please contact: